FAQ

Q. What types of insurance do you accept?

A. Psychological Consultations accepts most PPO insurance, including Blue Cross Blue Shield, First Health, and Humana. We also work with Medicare. For those insurance plans where we are “In Network,” we will directly bill your provider. We generally do not accept HMO’s. If we do not directly accept your insurance plan, we can provide you with a statement, and you can seek reimbursement from them directly. Please contact us if you have questions about your specific insurance.

Q. How much does therapy cost?

A. Our full fee is $180 per therapy hour, which is typically 45-50 minutes. With insurance, most clients are responsible for either a set co-payment or a percentage amount, which varies greatly depending on individual coverage. Depending on your insurance you could be responsible for no out-of-pocket expenses or a set dollar amount (for example, $15, $20, $30, $50) per session. You should contact your insurance provider directly to inquire about your mental health benefits. All payments are due at the time of service.

Q. Do you work on a sliding scale or offer a reduced fee?

A. Yes, Psychological Consultations is committed to providing services to those in need, including those without insurance or who cannot afford our full fee. If we are not able to meet your specific individual needs we will work to find an appropriate referral for you.

Q. What types of payments do you accept?

A. Psychological Consultations accepts cash, personal checks, and most major credit cards.

Q. How long will I need to be in therapy?

A. Length of treatment is a very personal decision that should be made between each patient and their therapist. The number of sessions necessary varies greatly and could range from only a few (1-5), to ongoing treatment (weeks, months, or even years).

Q. What is your cancellation policy?

A. Like most medical providers, we ask for a full 24 hours notice for any cancellations. We are not permitted to bill insurance providers for cancelled sessions; therefore, failure to provide advanced notice of cancellation could result in a cancellation fee up to or equaling the full fee for the session. In most cases, if you are able to find a mutually agreed upon time to reschedule your session with your therapist during the same week, the fee will not be assessed.

Q. Is what I talk about in therapy really private?

A. Privacy and confidentiality are essential for therapy, and whatever you discuss with your therapist will be kept private. There are certain limitations or exceptions to privacy, which may include supervision and consultation within the practice, or if you disclose plans to harm yourself or another. If you are concerned about privacy you should discuss this with your therapist at the onset of treatment.

Q. I have another question that is not addressed here. Where can I find the answer?

A. You can contact the clinical director, Dr. Gregory Sarlo, with any questions or concerns at 773-880-2235. Existing clients should consult with their therapist.